jacks
Roda Anorak
Posts: 3,853
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Post by jacks on Jun 8, 2009 15:20:15 GMT 2
Has anyone ever booked online with Libra Holidays? If so, do they contact you to get the payment for the rest of the holiday (if you've only initially paid a deposit) or do you have to phone them?
My holiday is due to be paid today, but I dunno what to do.....HELP!!!!
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Post by kathwebber on Jun 8, 2009 15:26:23 GMT 2
Hi Jacks,
I havent booked online with Libra but have with different companies and they simply took payment on the due date using the card details that I paid the deposit on - but they did send me an email reminder 7 days earlier to tell me they were about to do so in order to give me a chance to contact them with a different method of payment.
Hope this makes sense!
regards, Kath.
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jacks
Roda Anorak
Posts: 3,853
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Post by jacks on Jun 8, 2009 16:02:08 GMT 2
Yeah, thanks Kath. I thought they'd probably just take it from the card that I'd used previous. That's what I was hoping they'd do.
It's just cos I hadn't had a reminder or whatever - cos I'd been keeping an eye out for one, just in case.
Thanks, again!
Jackie x
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Post by shezza14 on Jun 8, 2009 16:51:49 GMT 2
Hi Jacks I always book online and have never had anyone just take the payment. I have always had to phone them direct and make the payment over the phone.
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Post by aussiepair on Jun 8, 2009 17:39:38 GMT 2
Hi Jacks, we booked with Olympic on line, were told would not get a reminder when final payment due. We paid off in advance by a phonecall. I would recommend a phonecall to makesure and for your peace of mind .Bev.
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jacks
Roda Anorak
Posts: 3,853
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Post by jacks on Jun 8, 2009 21:56:25 GMT 2
Oops! Well, I'll need to phone 2moro, now.
It didn't say anything anywhere about how to do the payment or anything. it's a bit bizarre!
I was hoping to avoid phoning.
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Post by jeanp on Jun 8, 2009 22:19:55 GMT 2
We booked online with Libra this year, but as it was only seven and a half weeks to the holiday we had to pay in full, can't remember what we've done before.....have slept since then.....lol xx
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jacks
Roda Anorak
Posts: 3,853
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Post by jacks on Jun 8, 2009 22:42:07 GMT 2
lol I'll give them a phone 2moro!
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jacks
Roda Anorak
Posts: 3,853
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Post by jacks on Jun 9, 2009 20:21:15 GMT 2
Didn't get a chance to phone Libra yesterday, so tried today, when I got in from work @ 5.30.
Customer services department opening hours are 10am-3pm - what service is that for people that work fulltime?!?!
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Post by davelinda on Jun 9, 2009 22:56:42 GMT 2
Jack's,How can you work full time,the amount of postings you put on here?
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jacks
Roda Anorak
Posts: 3,853
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Post by jacks on Jun 9, 2009 23:07:41 GMT 2
Oi, ya cheeky thing! I can log on from work too! lol
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