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Post by artisans on May 1, 2009 9:10:38 GMT 2
A report issued on Wednesday by Which? Holidays declares that passengers want airlines to stop hiding charges and include costs upfront in the headline prices of tickets. Well full marks for stating the 'blooming' obvious!!
This old chestnut has been doing the rounds for years and the UK government themselves declared a couple of years ago that it was to be a requirement.
Three-quarters of those questioned, thought that the cost of checking in a bag, together with any bank card fees should be included in the advertised price, as should fees to use the check-in desk? What these are, I have no idea - can anyone shed light?
European airlines are required to quote all non-optional taxes and charges in the advertised cost of a ticket, but some airlines still aren’t doing this – although 90% of those surveyed thought the advertised price should include government taxes and charges.
Which? Holiday, said: “Airlines may argue that they are being fairer to customers who don’t use these services, but, in reality, how many people don’t use a credit or debit card to pay for their flights, or travel without luggage? These aren’t extra services, but part and parcel of taking a flight, so airlines would be fairer to their customers by including them in the price up front.”
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Post by kernowman on May 1, 2009 22:11:16 GMT 2
fees to use the check-in desk. This is another one of Ryanairs' schemes to fleece the passengers. they want everybody to checkin on line.If you want to checkin at the airport it'll cost you. so much for their cheap flights.
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