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Post by johnboy on Jul 31, 2013 20:32:59 GMT 2
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Post by kernowman on Jul 31, 2013 22:21:24 GMT 2
I don't know about rip-off Britain but O'leary takes the biscuit.
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Post by artisans on Jul 31, 2013 23:17:32 GMT 2
I've flown a few times now with Ryanair and I've always had the fear of falling foul of their rules. So far, so good. One thing I will say is that they are up front about what you can & can't do to enjoy the great prices that they offer and, in my situation, I can take advantage of using only hand luggage. I have found that having a 'carry-on' bag of the appropriate size is better than a rucksack, as they end up under the seat and reduce leg-room even further. I have two issues with the airline that are rarely mentioned - one is that there is no expandable pocket on the back of the seat in front, making life very difficult when food and drinks are being served. The second is that the seats are too slippery and they do not suit people with back problems.
It seems that Ryanair's declared intention is to attract, through its pricing policy, only those people who can travel with 'carry-on' luggage and Michael O'Leary is alleged to have said "We will keep increasing charges until we get rid of (hold) bags." It is a very clear statement, whether it suits us as individuals or not and, as the third largest carrier in Europe, who can say that there are not enough passengers willing to comply?
I remember just a few short years ago that we were actually begging Ryanair to start servicing Greece ... campaigns were started and supporters invited on more than one occasion. Well they did start services to Greece and Corfu must surely be better for it. Personally, I want Ryanair to make a profit as without them villages like Roda would be in deep trouble.
Steve
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jacks
Roda Anorak
Posts: 3,853
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Post by jacks on Aug 1, 2013 9:22:27 GMT 2
I'll still fly with them - got my flights for October with them (inc 15kg hold baggage) for cheaper than any other airline. And through a SCOTTISH airport - which none of the other 'low cost' airlines do! If I find the service ok & I can get good flights with them for next June, i'll be booking as soon as they go on sale!
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Post by johnboy on Sept 27, 2013 12:53:26 GMT 2
Ryanair eyes more business travellers but fewer toilets
Daily Telegraph By Rebecca Clancy Wed, Sep 25, 2013 15:12 BST
Ryanair has unveiled plans to increase the number of business travellers it carries, while confirming it is in talks with Boeing to remove the rear toilets on board to allow for more seating. Howard Miller, Ryanair’s deputy chief executive and CFO said the low-cost airline will now accept American Express cards and is also looking in to offering a fast-track service which, for a fee, would allow customers to bypass long queues in security.
“Amex bookings will drive significantly more business travellers,” he said.
“We think we have been restricted so we may have lost some bookings [by not accepting Amex].”
However, to use the card to make booking customers will be charged €7 and a 2pc commission on the cost of the flight.
Business travellers currently make up roughly 20pc of Ryanair’s customers and with this deal, the airline is “hoping to increase the penetration in to that market”.
Further down the line it is also looking to offer bundle packages, so passengers will be able to buy multiple items in one transaction.
Ryanair will no doubt also be hoping that its recent pledge to improve its customer service will boost passenger numbers.
As part of improving the customer experience, Mr Miller said the airline would be rolling out a new website at the end of November, that is “slicker, quicker and with less noise”. “We are going to offer products in a different way. At the moment you have to say ‘no thanks’ too many times,” he said.
As part of the new website, customers will be able to register, which will make booking a flight as quick and easy as shopping on Amazon, he added. Face-to-face experience will also be improved, Mr Miller said, with staff being encouraged to take a more "flexible" approach and have “more latitude and more common sense” when dealing with customers. But it could be a more unpleasant experience on board if Ryanair remove the rear toilets to leave just one facility at the front of the plane. That could become a reality after Mr Miller said the company was currently in talks with aircraft manufacturer Boeing to increase the number of seats on board from 189 to 200. One option that is being looked at to be able to accommodate more seating is the removal of the rear toilets Mr Miller said, but he stressed that this was just one of several options being looked at.
“Clearly we want to maintain passenger comfort so we are working with Boeing in a creative way,” he said.
The airline currently has only one aircraft type- the Boeing 737-800 and is in talks with a Chinese company to supply it with planes. However, Mr Miller said any plane was “a long way off”, with nothing expected before the end of this decade at the earliest.
“We don’t have any bespoke planes,” he said. “What we want is an aircraft that is more simple and easier to operate.
“[But] I don’t think [the Chinese] will be in a position to create an aircraft of 200 seats [before the end of the decade].
“But we will continue to meet with them.”
Last week, Ryanair announced its growth plans, after striking a 10-year deal with the Stansted’s new owners to grow traffic by 50pc at its main UK hub to more than 20m passengers a year. The deal comes less than a fortnight after Ryanair shocked the market with a profits warning, when the airline said full-year earnings could be at the bottom of its guidance or even below it.
“I think people have over-reacted a little bit,” said Mr O’Leary. “It does help to focus analysts’ minds on our profits guidance of €570m to €600m (£477m to £503m). Some analysts were on €640m.”
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Post by SAINT on Sept 27, 2013 18:26:30 GMT 2
i was looking for a late break after working 28 days on the bounce ,after finding a great deal 6th oct to 13th oct staying in the makis £336 for jackie and i, i asked the agent.who am i flying with? yes ryanair needless to say i wont be seeing any of my greek mates this oct
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Post by artisans on Sept 27, 2013 19:16:29 GMT 2
I'm not sure what Ryanair has "done again" johnboy ... have I missed something?
Steve
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Post by artisans on Sept 27, 2013 19:21:41 GMT 2
I did find this:
"Ryanair has announced today (September 20) that it is to remove the Recaptcha security feature for individual passengers, although it will keep it for high volume bookers, screenscrapers, and travel agents.
Ryanair is also making other changes to its website to make it easier and quicker for passengers to navigate and is also making its downloadable app free of charge (previously it was €3)."
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Post by SAINT on Sept 27, 2013 19:24:38 GMT 2
try a two week holiday on hand baggage only steve
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Post by artisans on Sept 27, 2013 19:45:11 GMT 2
I've read johnboy's information twice again, but I can't find any reference to that, John. The report seems to be more about business travel. I'm confused ...
Steve
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Post by SAINT on Sept 27, 2013 19:49:01 GMT 2
i was using your use of ryanair and hand luggage
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